Frequently Asked Questions
Frequently
Asking Questions
We are here to help you!
Q: What kind of health and safety protocols do you have at the hotel?
Q: Is BE Destination Tulum bookable for groups and events?
Q: Is BE Destination Tulum pet friendly?
Q: Are your menus food allergen friendly?
Q: Do you offer handicapped rooms?
Q: Is parking available at BE Destination Tulum?
Q: How far is BE Destination Tulum from Cancun International Airport?
Q: What are your cancellation policies?
Q: Is BE Destination Tulum an adult-only hotel?
Q: Can I eat and drink at Maresia’s and Ocumare if I am a not a guest at BE Destination Tulum?
Q: Can I attend the Beach Club if I am not a guest at BE Destination Tulum?
Q: What kind of health and safety protocols do you have at the hotel?
Q: Is BE Destination Tulum bookable for groups and events?
Q: Is BE Destination Tulum pet friendly?
Q: Are your menus food allergen friendly?
Q: Do you offer handicapped rooms?
Q: Is parking available at BE Destination Tulum?
Q: How far is BE Destination Tulum from Cancun International Airport?
Q: What are your cancellation policies?
Q: Is BE Destination Tulum an adult-only hotel?
Q: Can I eat and drink at Maresia’s and Ocumare if I am a not a guest at BE Destination Tulum?
Q: Can I attend the Beach Club if I am not a guest at BE Destination Tulum?
Q: What kind of health and safety protocols do you have at the hotel?
Q: Is BE Destination Tulum bookable for groups and events?
Q: Is BE Destination Tulum pet friendly?
Q: Are your menus food allergen friendly?
Q: Do you offer handicapped rooms?
Q: Is parking available at BE Destination Tulum?
Q: How far is BE Destination Tulum from Cancun International Airport?
Q: What are your cancellation policies?
Q: Is BE Destination Tulum an adult-only hotel?
Q: Can I eat and drink at Maresia’s and Ocumare if I am a not a guest at BE Destination Tulum?
Q: Can I attend the Beach Club if I am not a guest at BE Destination Tulum?
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Accommodation
RESERVATIONS: reservations@betulum.com
MEXICO: (800) 204-9799
USA AND CANADA: 1 (855) 205-4000
INTERNATIONAL: +52 (984) 980-0678
CONCIERGE: concierge@betulum.com
BE INSPIRED
To receive updates about exclusive experiences, events, new destinations and more, please register your interest.
Accommodation
RESERVATIONS: reservations@betulum.com
MEXICO: (800) 204-9799
USA AND CANADA: 1 (855) 205-4000
INTERNATIONAL: +52 (984) 980-0678
CONCIERGE: concierge@betulum.com
BE INSPIRED
To receive updates about exclusive experiences, events, new destinations and more, please register your interest.
Accommodation
RESERVATIONS: reservations@betulum.com
MEXICO: (800) 204-9799
USA AND CANADA: 1 (855) 205-4000
INTERNATIONAL: +52 (984) 980-0678
CONCIERGE: concierge@betulum.com
BE INSPIRED
To receive updates about exclusive experiences, events, new destinations and more, please register your interest.
Accommodation
RESERVATIONS: reservations@betulum.com
MEXICO: (800) 204-9799
USA AND CANADA: 1 (855) 205-4000
INTERNATIONAL: +52 (984) 980-0678
CONCIERGE: concierge@betulum.com